🛵 Swiggy Instamart
Swiggy Instamart quick commerce guide with grocery delivery economics, commission, and retail tools.
Last updated: 2026-07-30Fee Structure
referral Fee
10-20% (grocery and essentials)
delivery Fee
₹10-₹35 per order
collection Fee
₹0-₹10
storage Fee
Not applicable
return Fee
Not applicable for grocery
cancellation Fee
₹20-₹50
Key Policies
- Delivery SLA: 15-30 minutes
- No returns on grocery (unless damaged)
- Real-time inventory required
- GST invoice mandatory
- FSSAI for food products
- Order accuracy >99% required
Setup Requirements
- GST registration
- FSSAI license
- Grocery retail license
- Storage facility near delivery zones
- Inventory management system
- Bank account verification
Platform Features
15-30 minute delivery
Swiggy delivery network leverage
Instamart-specific store page
Promotional campaign support
Analytics dashboard
Customer support handled by Swiggy
Pricing Model Overview
Commission-based with quick-commerce model. Swiggy leverages existing delivery network for cost efficiency.
Frequently Asked Questions
What is Swiggy Instamart delivery model?
Instamart uses Swiggy existing delivery network for 15-30 minute grocery delivery. Sellers need storage near delivery zones.
What are the commission rates?
Commission ranges from 10-20% depending on category and volume. High-volume sellers may get better rates.
How are grocery returns handled?
Grocery items cannot be returned unless damaged or incorrect. Refunds are issued for quality issues.