🚀 Zepto
Zepto 10-minute delivery marketplace guide with quick commerce economics, pricing, and grocery tools.
Last updated: 2026-07-30Fee Structure
referral Fee
10-18% (grocery and essentials)
delivery Fee
₹15-₹40 per order (platform managed)
collection Fee
₹0-₹15
storage Fee
Dark store requirements
return Fee
Not applicable for grocery
cancellation Fee
₹25-₹50
Key Policies
- Delivery SLA: 10 minutes maximum
- No returns on perishables
- Stock accuracy critical
- Real-time inventory sync required
- Cold chain for temperature-sensitive items
- GST compliance mandatory
- FSSAI for food products
Setup Requirements
- GST registration
- FSSAI license (food products)
- Dark store in high-density areas
- Cold storage infrastructure
- Real-time inventory system
- Local delivery fleet or partner
Platform Features
10-minute delivery promise
Dark store network
Hyperlocal fulfillment
Zepto Ads for visibility
Demand forecasting tools
Multi-category support
Pricing Model Overview
Commission-based with quick-commerce model. High delivery costs managed through dark store optimization and high order density.
Frequently Asked Questions
How does Zepto 10-minute delivery work?
Zepto uses dark stores located within 2-3 km of customers. Orders are picked and packed in under 2 minutes for delivery.
What are the costs for sellers?
Delivery costs are ₹15-₹40 per order. Commission is 10-18%. Profitability depends on high order frequency and basket size.
Can I sell non-grocery items?
Zepto primarily focuses on grocery and essentials but is expanding to electronics, cosmetics, and other categories.